Reload the portal and confirm the coordinator sent the working plan rather than only saving drafts. Make sure both users are viewing the same date and workspace.
Check the portal’s Timetable alerts state and the device’s notification permission. On iPhone or iPad, open the installed Home Screen version. Re-enable alerts from the portal if the browser permission was reset.
Use the school’s specific portal link and the email stored against the linked Teacher record. Confirm the capability is enabled for that workspace.
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