These guides cover features ready for ordinary customer use. What you see in SupportWise can also depend on your role and the capabilities enabled for your school.
Start with your role
Coordinator or Timetabler
Configure the workspace, maintain people, build support plans and coordinate daily changes.
Support Staff
View your timetable, receive updates and notify the school when you are absent.
Teacher
Sign in by email and view the support attached to your classes.
Popular tasks
Set up a new workspace
Follow the recommended setup order from calendar through to portals.
Build the support timetable
Allocate staff support to learners across a week or term.
Organise today's changes
Resolve absences and prepare a working plan before publishing it.
Connect LISS
Bring timetable structures, classes, teachers and students into SupportWise.
How the guides are organised
- Learn the basics
- Configure
- Run each day
- Solve a problem
Begin with the platform overview, sign-in guide and the guided page for your role.
Screenshot placeholder SW-001: SupportWise dashboard with the main navigation visible. See the screenshot checklist.