Account and notifications
Review notifications
Read operational alerts and open the related SupportWise page.
Open Notifications from the coordination workspace. Unread items are marked New and the page shows the current unread count.
Select a notification to mark it as read. When an item has a related destination, SupportWise opens that page so you can review the event in context. Use Mark all read when every current item has been handled.
Staff absence submissions are delivered to workspace administrators. Other important operational events can also appear here when the corresponding workflow creates them.
Notifications saved in SupportWise remain available even when you were not in the app at the time of the event.