> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supportwise.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Roles and access

> Understand who uses each SupportWise experience and how access is provided.

| Role                   | Access path                                     | Typical work                                                 |
| ---------------------- | ----------------------------------------------- | ------------------------------------------------------------ |
| Coordinator/Timetabler | Main SupportWise login and workspace membership | Setup, imports, timetabling, absences and publishing         |
| Support Staff          | Main login linked to a Support Staff record     | Personal timetable, alerts and optional absence notification |
| Teacher                | School-specific Teacher portal magic link       | Support attached to their classes                            |

One person may have access to more than one school. Always check the active workspace before changing data.

Access is controlled by invitations, active workspace membership and staff or teacher links. A profile name or email address alone does not grant workspace access.

<Warning>
  Remove access promptly when a person's responsibilities change. Deactivating a directory record and removing workspace access are separate actions; review both where relevant.
</Warning>