> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supportwise.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Browser and device requirements

> Prepare a supported browser for the coordination workspace and portals.

Use a current version of a mainstream browser with JavaScript, cookies and local storage enabled. The coordination workspace is designed for a modern desktop or laptop browser; the Staff and Teacher portals also adapt to phone and tablet screens.

For passwordless sign-in, the browser must be able to open the link from the sign-in email. Organisation-level email filtering must allow SupportWise authentication messages.

Push alerts require browser notification support and permission on each device. On iPhone or iPad, install the Staff portal with **Share → Add to Home Screen** before enabling alerts when prompted.

<Tip>
  If a page behaves unexpectedly, update the browser, reload the page and try a normal browsing window before clearing stored site data.
</Tip>

Your school's device-management policies can restrict installation, cookies or notifications. Contact local IT support when a browser control is locked.