> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supportwise.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Turn on timetable alerts

> Enable device notifications for important published timetable changes.

Open the Staff portal and find **Timetable alerts**. Follow the prompt to allow notifications in your browser or installed app.

For reliable alerts:

* allow notifications when the device asks;
* keep the installed portal associated with the correct browser profile;
* check that system notification settings allow alerts from that browser or app; and
* do not use private browsing for the installed portal.

The portal confirms when alerts are installed on the current device. Notification permission is device-specific, so repeat the setup on each device you want to use.

<Info>
  A notification is an alert, not the timetable itself. Open the portal to confirm the current published allocation.
</Info>

If alerts stop arriving, see [Portal and push troubleshooting](/troubleshooting/portal-and-push).