> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supportwise.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Record and review absences

> Record who is away and see which learner-support sessions are affected.

Open **Daily Operations → Absences** and select the required date.

## Record an absence

1. Choose the Support Staff member.
2. Confirm the date.
3. Add an optional reason that is suitable for operational use.
4. Select **Save absence**.

The **Staff away** list shows recorded absences and whether a coordinator has acknowledged each one. The impact summary groups affected learner sessions by period.

Acknowledging an absence confirms that it has been reviewed; it does not allocate cover. Continue to [Daily Organisation](/operations/daily-organisation) to resolve the affected sessions.

<Warning>
  Removing an absence cannot be undone. Check the staff member and date in the confirmation message first.
</Warning>

<Note>
  **Screenshot placeholder SW-021:** Absences page showing the selected date, a reviewed absence and its affected periods.
</Note>