> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supportwise.app/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportWise Help Centre

> Set up your workspace, plan support and keep everyone informed through the school day.

SupportWise brings learner support planning, staff availability and day-to-day changes into one shared workspace.

<Info>
  These guides cover features ready for ordinary customer use. What you see in SupportWise can also depend on your role and the capabilities enabled for your school.
</Info>

## Start with your role

<Columns cols={3}>
  <Card title="Coordinator or Timetabler" icon="calendar-range" href="/start-here/coordinator-timetabler" cta="Start your guide" arrow>
    Configure the workspace, maintain people, build support plans and coordinate daily changes.
  </Card>

  <Card title="Support Staff" icon="heart-handshake" href="/start-here/support-staff" cta="Start your guide" arrow>
    View your timetable, receive updates and notify the school when you are absent.
  </Card>

  <Card title="Teacher" icon="presentation" href="/start-here/teacher" cta="Start your guide" arrow>
    Sign in by email and view the support attached to your classes.
  </Card>
</Columns>

## Popular tasks

<Columns cols={2}>
  <Card title="Set up a new workspace" icon="list-checks" href="/setup/setup-order">Follow the recommended setup order from calendar through to portals.</Card>
  <Card title="Build the support timetable" icon="table-properties" href="/scheduling/timetable-builder">Allocate staff support to learners across a week or term.</Card>
  <Card title="Organise today's changes" icon="refresh-cw" href="/operations/daily-organisation">Resolve absences and prepare a working plan before publishing it.</Card>
  <Card title="Connect LISS" icon="plug-zap" href="/setup/liss-integration">Bring timetable structures, classes, teachers and students into SupportWise.</Card>
</Columns>

## How the guides are organised

<Tabs>
  <Tab title="Learn the basics" icon="compass">
    Begin with the [platform overview](/start-here/platform-overview), [sign-in guide](/start-here/sign-in) and the guided page for your role.
  </Tab>

  <Tab title="Configure" icon="settings-2">
    Coordinators can follow the [workspace setup order](/setup/setup-order) and detailed setup pages.
  </Tab>

  <Tab title="Run each day" icon="sunrise">
    Use the guides for [absences](/operations/absences), [Daily Organisation](/operations/daily-organisation) and the [Live Day Board](/operations/live-day-board).
  </Tab>

  <Tab title="Solve a problem" icon="life-buoy">
    Go directly to [troubleshooting](/troubleshooting/sign-in-and-access) or browse the [frequently asked questions](/troubleshooting/faq).
  </Tab>
</Tabs>

<Note>
  **Screenshot placeholder SW-001:** SupportWise dashboard with the main navigation visible. See the [screenshot checklist](/reference/screenshot-checklist).
</Note>